Privacy Policy

1. Who We Are

EduGuide Studio (“we”, “us”, “our”) is an AI systems and automation consultancy operating at eduguide.com.au. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

For privacy matters, contact us at: info@eduguide.com.au

2. Information We Collect

We may collect the following personal information:

• Contact details: name, email address, phone number, organisation name
• Communication records: messages you send us via contact forms or email
• Booking data: meeting details collected via Calendly when you schedule a call
• Usage data: pages visited, time on site, referral source (collected anonymously via Google Analytics)

We only collect information that is reasonably necessary for our business functions.

3. How We Collect Information

We collect information when you:

• Complete a contact or enquiry form on our website
• Book a call via Calendly
• Send us an email or message directly
• Browse our website (analytics data collected automatically)

4. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide our services
• Schedule and manage consultation calls
• Send relevant updates or follow-up communications (you may opt out at any time)
• Improve our website and services through anonymous analytics
• Comply with legal obligations

We will not use your information for purposes other than those described without your consent.

5. Disclosure of Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Calendly: to facilitate meeting bookings (governed by Calendly’s Privacy Policy)
• Google Analytics: for anonymised website usage statistics (governed by Google’s Privacy Policy)
• Service providers: trusted third parties who assist in operating our business, under strict confidentiality obligations
• Legal authorities: where required by law

6. Data Storage and Security

Your information is stored on secure servers located in Australia and/or the United States. We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, no data transmission over the internet is completely secure.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law.

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Correct inaccurate or out-of-date information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au

To exercise any of these rights, contact us at info@eduguide.com.au.

8. Cookies

Our website uses cookies to enhance your browsing experience. These include:

• Essential cookies: required for the site to function
• Analytics cookies: anonymous usage data via Google Analytics

You can disable cookies in your browser settings; however, some parts of the site may not function correctly as a result.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects when changes were last made. Continued use of our website constitutes acceptance of any updated policy.

11. Contact Us

For any privacy-related questions or requests:

EduGuide Studio
Email: info@eduguide.com.au
Website: eduguide.com.au